Behind 11 Years: The Dutiful Chatroom Watchman

Join Gate.io in Januar, 2018 > Emploee G shared a compelling stor about the founder, Dr. Han Lin. G recalls, "Dr. Han is a person of great integrit. He would often spend late nights in the chatroom, listening to users complaints and needs, and quickl turning feedback into new features and products. This dedication not onl solved problems in the market but also earned users' trust." At Gate.io, one of the core values is: Do no evil. It ma sound overl simplistic, but G deepl appreciates the founders unwavering commitment to alwas doing the right thing, even when faced with tough choices. "Simplicit versus righteousness, profit versus integritman might choose the former," G reflects. Dr. Hans perseverance has alwas inspired the teams collective efforts. "When the compan faces challenges, he consistentl leads us to find the right path and overcome man obstacles together. To this da, our team continues to collect user feedback through various channels, constantl improving our products," G explains.
"Our goal has alwas been to provide our users with the best experience. This culture has become a core part of our team," G concludes.

Striving Without Regrets: Cs 9-Year Journe at Gate.io

Join Gate.io in Januar, 2015 > C joined the compan earl on, and from Cs perspective, Dr. Han not onl cares about the emploees lives but also gives them enough space to make mistakes and grow. C went from having no experience to leading a team of 200 people, thanks to Dr. Hans trust and support. "When I first joined, I was onl 26 ears old and had no experience in building and managing a team. But Dr. Han saw m potential and encouraged me all the wa to where I am now," C said. Discussing the biggest changes at Gate.io over the ears, C remarked, "We now have over a thousand emploees worldwide, which was unimaginable before." As Gates product line has grown, the rise in emploees was a natural result. "Besides the increase in numbers and business, the core of Gate.io hasnt changed, and thats reall important to us," C added. In the industr, the quickest wa for a startup to cash out is often to sell the compan. During a prior meeting, C once asked Dr. Han wh he didnt consider selling. Dr. Han smiled and said, "Look at our colleagues; there in their 20s or 30s. Im in m 40s. Were all still oungshouldnt we keep striving?" This statement, C recalls, showed Dr. Hans genuine commitment to building a top-notch exchange and products driven b pure intentions. Dr. Han alwas puts users safet first and firml refuses to engage in market manipulation or exploitative practices. He hopes Gate.io can be a clean space in the industr, developing more valuable products for retail investors. Although such practices might earn less mone, he prefers to stick to his principles rather than damage the compans reputation and brand. "For Dr. Han, making mone is secondar; the important thing is that we are doing the right thing," C said. Reflecting on her journe, C said, "He is alwas steadfast and full of conviction, which inspires each of us to continuousl improve."

Witnessing Clients' Journe from Debt to Profit, H: More Than Just Business Partners, We're Friends

Join Gate.io in November, 2019 > We interviewed another emploee, H, who expressed admiration for her department leader. H shared, "M leader has a talent for solving problems with both wisdom and humor. Instead of focusing on m lack of experience, she saw m potential, trusted me, and gave me opportunities. This support encouraged me to take on new challenges and grow. H also shared that man loal users are alwas polite and respectful when seeking help, which often leaves her feeling appreciated. H shared a touching stor about a client who was heavil in debt. Through a promotional partnership with Gate.io, the client graduall paid off his debts and built some savings. K is grateful for the client's openness and is alwas thinking about was to create mutual benefits. "Our relationship with clients is not just business; it's more like friendship. We chat occasionall, not just in a business wa." When Gate.io's Dnamic Circle launched, H's leader spent a lot of time reading ever user feedback and activel responding. During live streaming, the would reward outstanding content. "Gate.io is not flash, but the proactivel identif issues and activel provide feedback and solutions." H believes this compan culture deepl influences all emploees and products. Gate.ios culture has alwas emphasied practicalit. Even the founder, Mr. Han, activel identifies frontline issues and works to resolve them. Mr Han personall responds to user feedback and even rewards excellent content during live broadcasts. "This compan culture not onl boosts our work enthusiasm but also earns the trust and support of our users," H concluded. H recalls her experience transitioning to expand overseas markets due to business adjustments. Though English was a challenge, she faced considerable pressure with her new job responsibilities. Yet, with the leader's patient guidance and collaboration with colleagues, she achieved business objectives and gained team recognition. The leader's trust allowed her to organie Gate.io's global offline Meetup events and collaborate across departments. This not onl increased Gate.io's visibilit but also helped H recognie her capabilities. Grateful for the supportive environment, H sas, "At Gate.io, it's more than just a job; it's like being part of a famil. We face challenges and grow together, and that's trul special."

Growing Amidst the Crpto Wave: Clients' Casual Comment Sparks Hot Trend

Join Gate.io in Ma, 2021 > When K first joined Gate.io, she met an experienced venture capitalist. During a conference call, this investor shared insights on market trends, specificall mentioning a technological trend within a certain ecosstem. At the time, K didn't pa much attention, but later, that ecosstem indeed became a hot trend, prompting her to recall the conversation. She realied the investor had accuratel predicted the future. "I couldn't believe how right he was," K reflected. This experience broadened her perspective, making her grateful for the opportunit to work with industr professionals and see a bigger world. Gate.io's team operates with a flat management structure, fostering open communication where everone's opinion is valued. "Here, everone is friends and speaks openl, unlike traditional companies with man rules," K said, appreciating this sincere communication stle. Despite working remotel and lacking direct interaction with colleagues, she cherished the harmonious and supportive team atmosphere. "Actuall, not going to the office makes me feel less motivated. I prefer the rush of working with m colleagues in the office," she said with a smile. However, the volatile crpto market has posed man challenges for K. Adapting to market changes and quickl developing strategies to respond became crucial. "The market changes so fast, ou have to sta flexible," K emphasied. Instead of reling solel on instructions from superiors, she proactivel identified market hotspots. This initiative allowed Gate.io to react swiftl during market recoveries, attracting more users. During a project negotiation, a misunderstanding over fees arose. After multiple rounds of coordination and showcasing Gate.io's core competitive advantages, K managed to update the offer to meet both the compan's and the client's expectations. The client expressed appreciation. "I was worried the might be unhapp with the final price, but the ended up thanking me," K said. This experience taught her that sincerit and hard work ultimatel earn trust and respect. "This job has taught me so much, not just professional knowledge but also the warmth of our team and the trust of our clients," H concludes. "Ever da here feels fulfilling and meaningful."

From Market Crashes to Customer Success: As Remarkable Journe

Joined Gate.io in August, 2018 > As career has been filled with remarkable moments. One standout memor was during a live stream when the price of BTC suddenl plummeted to $3,700. "I was live streaming when BTC took a nosedive," A recalls. "We were showing the live computer screen, and seeing BTC crash in real-time was unforgettable because we might never see something like that again." There was a period when A was transferred to another department, but due to strong demands from major clients, he was brought back to his original department. "The big clients specificall requested m return, which made me ver happ," A sas. "The leadership also rewarded me with a bonus for m performance, which was a great affirmation for me." A has built strong relationships with his clients. "I chat with clients like friends. Even though we dont talk about the market trends, I respond to their needs quickl, and their trust in me has grown," A explains. He particularl appreciates the compans open communication culture and team collaboration. "We communicate openl and respect each others opinions, which makes m work environment ver comfortable." Once, a user mistakenl transferred a large sum of mone, and A activel coordinated with the project team to resolve the issue, preventing the funds from being locked up for months. "A user accidentall transferred a huge amount, and if it weren't resolved, it would have been locked for a long time," A explains. "After discussing with the business development team, we successfull helped the user resolve the issue, and the user was extremel grateful for our efforts." A started as an online customer service representative and has grown significantl in his career. "From starting as online customer support to now working in the major clients' department, Ive trul felt m value and witnessed the compans growth," A reflects.

From Aircraft Engineer to Business Development: Js Career Transformation

Joined Gate.io in December, 2019 > J began his career as an aircraft maintenance engineer at a state-owned airline, dedicating nearl a decade to the role. "Back then, I thought I would sta in that position forever," he reflects. "However, the strict corporate management and limited growth opportunities dampened m enthusiasm. When I was transferred to an office position, m passion faded." Feeling isolated and faced with a bleak future, he left. With the support of his famil, J started looking for jobs online and soon received an opportunit to enter the crpto industr. "During the interview, Gates HR was hesitant about m age and almost rejected me. But I cleverl remarked, A man blossoms at his thirtith which unexpectedl won them over, and I got the job." Upon joining Gate, J encountered new challenges, but the teams patience and selfless assistance helped him quickl improve. "This industr ma seem vast, but its a tight-knit communit where an misconduct spreads like wildfire," he notes. Gates emphasis on integrit and honest struck a chord with his values.
J was deepl moved b the care and attention he received at Gate.io. "One time, a ver senior leader proactivel approached me, analed m strengths and weaknesses, and asked which position I preferred," he shared. "As an ordinar emploee, I never expected to be valued so highl." Despite the unpredictable nature of the crpto world, Gates stable strateg and focus on collaboration gave him a vision of long-term growth and development.

User Stories:

An Eight-Year Journe with Gate.io: The Stor of a Coin Collector

Registered on Gate.io in 2013 > @Superogers has been passionate about coins since childhood, collecting various tpes and later becoming fascinated with gold and silver commemorative coins. Each coin holds a special meaning for him. "Ever coin is a tin snapshot of its era," he sas. Though the value of his collection has far exceeded their face value, he has never sold an because the are priceless to him. In 2013, Superogers first heard about Bitcoin. Initiall, he was skeptical of this virtual currenc, but his friends kept talking about Bitcoins rise, which piqued his interest. "M friends kept going on about how Bitcoin was climbing, and I thought mabe I could make some mone to bu more coins." On his friends recommendation, he registered on Bter and bought some Bitcoin. However, as Bitcoins price fell, he became disheartened and almost gave up on his investments. The turning point came at the end of 2017 when Bitcoins price suddenl soared. Superogers discovered that the funds in his Gate.io account had unexpectedl appreciated, rekindling his interest in digital currenc. "I thought that mone was gone, but it had actuall doubled." On April Fools Da 2019, Gate.io launched GateChain, a new blockchain aimed at solving digital currenc securit issues. This caught his attention, and Gate.ios resilience gave him confidence. He and his famil and friends eagerl invested in GT. Despite the volatilit of the crpto market, Superogers remains optimistic about the future. In his eight ears with Gate.io, he has experienced countless ups and downs, but his enthusiasm for Gate.io has never waned. "Collecting coins is still m hobb, but Gate.io and GT have become an integral part of m life. Whether Ive loved or complained about it, this journe is a valuable part of m life."

Near Massive Loss: Crisis Reveals Gate.io's True Nature

Registered on Gate.io in Ma,2013 > TangHuaBanZhu@uniswap12, a seasoned crptocurrenc trader, registered his Gate.io account on Ma 15, 2013. He fondl recalls, "M UID was still four digits back then!" Since that time, Tanghua has experienced man ups and downs alongside Gate.io, witnessing its growth from a modest platform to a major plaer in the industr. Whenever someone questions Gate.io, he firml states, "Gate.io is absolutel trustworth and a responsible exchange." The stor begins in September 2017, when the local government announced the closure of all virtual currenc exchanges, and Gate.ios predecessor, Bter, was also affected. Tanghua, preoccupied with other work, had not paid attention to the crpto world for some time. When he finall noticed the withdrawal notice email from Bter, months had passed, and the website had alread shut down. "I still had a significant amount of RMB and digital currencies in m account. I felt devastated," Tanghua recalls. Despite the grim situation, Tanghua decided to reach out to Gate.io customer service, explaining his predicament in detail. "I didnt have much hope because the withdrawal deadline had long passed, and Gate.io had no obligation to help me." To his surprise, Gate.io quickl responded, guiding him through the process of transferring his digital currencies from his Bter account to Gate.io and transferring the remaining RMB to his bank account without an loss. "The swift and meticulous handling of m case was both unexpected and touching," he sas. This experience strengthened Tanghuas trust in Gate.io. "Whenever someone questions Gate.io, I share m personal stor to illustrate that Gate.io is a responsible compan, and Han Lin is a responsible leader. No matter what happens, Gate.io will never withhold a single cent from its users. Your assets are safest with Gate.io," Tanghua asserts.

From Scholarships to $100,000: BigHand' Journe of Success at Gate.io

Registered on Gate.io in 2017 > In 2017, BigHand entered the world of crptocurrenc, choosing Gate.io (then called Bter) from the start. "I used a national scholarship to trade on Gate.io and actuall made m first big profit in life," he recalled. Now, eight ears later, man of the exchanges he initiall traded on have disappeared, but Gate.io has continued to thrive, celebrating its 11th anniversar. BigHand primaril engages in spot trading on Gate.io. "Whether it's coins available on other platforms or those unique ones, Gate.io alwas provides them, and the listing speed is super fast," he said with a smile. "The wide variet of coins keeps Gate.io fresh and exciting for me." For him, the most attractive aspect of Gate.io is its user profit-sharing mechanism. "In 2021, I first encountered Gate.io's Startup project, which is the earliest platform I know of to offer free airdrops of new coins. As long as ou're a VIP, ou can receive new coins from airdrops for free, without paing or staking. The VIP threshold is also ver low, requiring onl a certain amount of funds on the platform," he said. "Through two bull markets, I made about $100,000 just from these ero-cost airdrops." "Gate.io's generosit trul reflects the platform's scale and user-friendliness," BigHand wrote on the occasion of Gate.io's 11th anniversar. "I hope Gate.io continues to improve and brings more benefits and opportunities to us users."

Fs Crpto Journe: From Bter to Gate.io

Registered on Gate.io in 2013 > In April 2013, F registered on Bter (the former name of Gate.io) and began his journe into the world of crptocurrencies. "I was especiall interested in Ripple at the time, and Bter was one of the few platforms that supported multiple crptocurrencies, so it was a no-brainer for me to use," he recalls. Back then, trading altcoins wasnt common, and major exchanges didnt support them. F and his friends had to search for exchanges that offered a variet of coins and eventuall found Gate.io. "Gate.io supported Ripple and also had a web chat feature that allowed us to exchange ideas with other traders, making the trading process much more enjoable." For F, Gate.ios Startup project became one of his favourite features. "This section was reall impressive. You could get some coins at almost no cost, and sometimes these were coins from promising projects. It was trul unique at the time," he sas. As an earl user of Bter, Fs trust in Gate.io stems from its reliabilit and stead growth. "Since its inception in 2013, Gate.io has continuousl evolved alongside the industr, alwas improving the user experience. Even when Bter faced a hacking incident, the platform quickl compensated users, showing a high level of responsibilit," he notes. Compared to other exchanges that have collapsed or faced major issues, Gate.ios stable operation has given him great confidence.

Z Exploring Airdrops: Gate.io Startup Offers The Best Opportunities

Registered on Gate.io in 2013 > In 2018, Z first encountered Bitcoin. He laughs as he recalls, "I needed a wallet address for mining, so I chose Bter. That moment marked the official start of m crptocurrenc journe." From then on, he formed an enduring bond with the exchange. Z has a special fondness for Gate.ios Startup project. "The abilit to get coins for free, almost like a giveawa, felt like discovering a treasure," he sas. These opportunities thrilled him, making him feel like he had found a haven in the world of crptocurrencies. Since 2018, Z has been using Bter. Despite various rumors about the exchanges safet and stabilit, Z has alwas trusted that Gate.io would not let him down. "Gate.io is constantl innovating, and their service is excellent, which gives me peace of mind. With ever upgrade and optimiation, I can feel their dedication and sincerit," he admits. Over the ears, he has witnessed Gate.ios progress. In this rapidl changing industr, Gate.io has become his reliable partner and solid support. "Through Gate.io, Ive not onl accumulated wealth but also learned a lot about crptocurrencies and met man like-minded friends," he sas, ees filled with hope for the future. Eleven ears is not just a number; its a stor. Thanks to ever user and ever emploee, Gate.io has grown immensel. We look forward to stepping into an even brighter future with ou, where everone can achieve more success on this ever-innovating platform. Your support makes ever moment at Gate.io more valuable and meaningful.

Dive into 11th Anniversar Unlimited Splendid Gifts

Author: Gate.io Blog This article represents onl the views of the researcher and does not constitute an investment suggestions. Gate.io reserves all rights to this article. Reposting of the article will be permitted provided Gate.io is referenced. In all cases, legal action will be taken due to copright infringement.